push.go 31 KB

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  1. package zoho
  2. import (
  3. "crm-api/pkg/httpclient"
  4. "crm-api/pkg/lfshook"
  5. "encoding/json"
  6. "fmt"
  7. "io/ioutil"
  8. "net/http"
  9. "strconv"
  10. "strings"
  11. "time"
  12. "gopkg.in/ini.v1"
  13. )
  14. var TimestampList = make(map[string]string)
  15. var StartTimeList = make(map[string]time.Time) // 事件中 Timestamp 转 StartTime 有问题,重新记录时间
  16. var LinkedidList = make(map[string]string) // 临时记录 incoming 和 outgoing
  17. var DialStatusList = make(map[string]string) // 临时记录 DialStatus:ANSWER NOANSWER
  18. var CallTypeList = make(map[string]string) //通过Linkedid临时记录拨打类型呼入还是呼出
  19. var TimetimesList = make(map[string]int)
  20. var n int
  21. func CallNotify(event map[string]string) {
  22. confPath := "/etc/asterisk/crm_api.conf"
  23. cfg, err := ini.Load(confPath)
  24. if err != nil {
  25. lfshook.NewLogger().Error(err)
  26. return
  27. }
  28. ZOHO_URL := cfg.Section("general").Key("zohoUrl").String()
  29. if ZOHO_URL == "" {
  30. lfshook.NewLogger().Error("/etc/asterisk/crm_api.conf not set zohoUrl")
  31. return
  32. }
  33. // var getURL string
  34. // fmt.Println("Context = ", event["Context"])
  35. // 呼叫发起事件
  36. // if event["Event"] == "DialBegin" && event["Context"] == "macro-stdexten" {
  37. // if event["Event"] == "DialBegin" && strings.Compare(event["Context"], "macro-stdexten") == 0 {
  38. if event["Event"] == "DialBegin" {
  39. lfshook.NewLogger().Error(TimetimesList[event["Linkedid"]])
  40. if TimetimesList[event["Linkedid"]] != 0 {
  41. TimetimesList[event["Linkedid"]] = TimetimesList[event["Linkedid"]] + 1
  42. } else {
  43. TimetimesList[event["Linkedid"]] = 1
  44. }
  45. Channel := strings.Split(event["Channel"], "/")
  46. fmt.Println("Channel[0] = ", Channel[0])
  47. // Outgoing Call - Ringing
  48. if event["Context"] == "macro-trunkdial-failover" {
  49. lfshook.NewLogger().Info("Outgoing Call - Ringing")
  50. fmt.Println("event[] = ", event)
  51. fmt.Println("event = ", event["Event"])
  52. fmt.Println("Linkedid = ", event["Timestamp"])
  53. StartTimeList[event["Linkedid"]] = time.Now().Add(-8 * time.Hour)
  54. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=dialed&state=ringing&id=10031&from=123456789&to=12300000001
  55. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dialed&state=ringing&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"])
  56. // if zohoUser != "" {
  57. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  58. // }
  59. fmt.Println("getURL = ", getURL)
  60. go httpclient.ZohoGet(getURL)
  61. // Incoming Call - Ringing
  62. // if event["Context"] == "macro-stdexten" {
  63. } else if (event["Context"] == "macro-stdexten" && Channel[0] != "Local") || (event["Context"] == "macro-stdexten-withoutvm" && Channel[0] != "Local") { // 开启语音留言:macro-stdexten 关闭语音留言:macro-stdexten-withoutvm
  64. lfshook.NewLogger().Error("Incoming Call - Ringing")
  65. fmt.Println("event[] = ", event)
  66. fmt.Println("event = ", event["Event"])
  67. StartTimeList[event["Linkedid"]] = time.Now().Add(-8 * time.Hour)
  68. fmt.Println("Linkedid = ", event["Timestamp"])
  69. // if strings.Compare(event["Context"], "macro-stdexten") == 0 { // OK
  70. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=received&state=ringing&id=10033&from=12300000001&to=123456789
  71. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ringing&id=%s&from=%s&to=%s", ZOHO_URL, callId, event["Exten"], callDest) // 取得from to 可能不准
  72. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ringing&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"])
  73. // if zohoUser != "" {
  74. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  75. // }
  76. fmt.Println("getURL = ", getURL)
  77. go httpclient.ZohoGet(getURL)
  78. } else if strings.HasPrefix(event["Context"], "department") || strings.HasSuffix(event["Context"], "queue") {
  79. StartTimeList[event["Linkedid"]] = time.Now().Add(-8 * time.Hour)
  80. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ringing&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"])
  81. // if zohoUser != "" {
  82. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  83. // }
  84. fmt.Println("getURL = ", getURL)
  85. go httpclient.ZohoGet(getURL)
  86. }
  87. // 呼叫结束事件
  88. } else if event["Event"] == "DialEnd" {
  89. Channel := strings.Split(event["Channel"], "/")
  90. // 记录呼叫状态
  91. DialStatusList[event["Linkedid"]] = event["DialStatus"]
  92. fmt.Println("DialEnd[] = ", event)
  93. fmt.Println("Channel[0] = ", Channel[0])
  94. // Outgoing Call - Unattended
  95. if event["Context"] == "macro-trunkdial-failover" && event["DialStatus"] == "CANCEL" {
  96. lfshook.NewLogger().Info("Outgoing Call - CANCEL")
  97. fmt.Println("event[] = ", event)
  98. fmt.Println("event = ", event["Event"])
  99. fmt.Println("Linkedid = ", event["Timestamp"])
  100. // startTime := StartTimeList[event["Linkedid"]].Format("2006-01-02 15:04:09")
  101. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  102. startTime := startTimeutc.Format(time.RFC3339)
  103. fmt.Println("startTime: ", startTime)
  104. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=dialed&state=busy&id=10025&from=123456789&to=12300000001&start_time=2024-12-04 15:09:10
  105. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dialed&state=busy&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"], startTime)
  106. // if zohoUser != "" {
  107. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  108. // }
  109. fmt.Println("getURL = ", getURL)
  110. go httpclient.ZohoGet(getURL)
  111. delete(StartTimeList, event["Linkedid"])
  112. // Incoming Call - Missed
  113. // if event["Context"] == "macro-stdexten" && event["DialStatus"] != "ANSWER" {
  114. } else if event["Context"] == "macro-trunkdial-failover" && event["DialStatus"] == "NOANSWER" {
  115. lfshook.NewLogger().Info("Outgoing Call - NOANSWER")
  116. fmt.Println("event[] = ", event)
  117. fmt.Println("event = ", event["Event"])
  118. fmt.Println("Linkedid = ", event["Timestamp"])
  119. // startTime := StartTimeList[event["Linkedid"]].Format("2006-01-02 15:04:09")
  120. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  121. startTime := startTimeutc.Format(time.RFC3339)
  122. fmt.Println("startTime: ", startTime)
  123. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=dialed&state=busy&id=10025&from=123456789&to=12300000001&start_time=2024-12-04 15:09:10
  124. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dialed&state=noanswer&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"], startTime)
  125. // if zohoUser != "" {
  126. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  127. // }
  128. fmt.Println("getURL = ", getURL)
  129. go httpclient.ZohoGet(getURL)
  130. delete(StartTimeList, event["Linkedid"])
  131. // Incoming Call - Missed
  132. // if event["Context"] == "macro-stdexten" && event["DialStatus"] != "ANSWER" {
  133. } else if event["Context"] == "macro-trunkdial-failover" && event["DialStatus"] == "BUSY" {
  134. lfshook.NewLogger().Info("Outgoing Call - BUSY")
  135. fmt.Println("event[] = ", event)
  136. fmt.Println("event = ", event["Event"])
  137. fmt.Println("Linkedid = ", event["Timestamp"])
  138. // startTime := StartTimeList[event["Linkedid"]].Format("2006-01-02 15:04:09")
  139. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  140. startTime := startTimeutc.Format(time.RFC3339)
  141. fmt.Println("startTime: ", startTime)
  142. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=dialed&state=busy&id=10025&from=123456789&to=12300000001&start_time=2024-12-04 15:09:10
  143. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dialed&state=rejected&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"], startTime)
  144. // if zohoUser != "" {
  145. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  146. // }
  147. fmt.Println("getURL = ", getURL)
  148. go httpclient.ZohoGet(getURL)
  149. delete(StartTimeList, event["Linkedid"])
  150. // Incoming Call - Missed
  151. // if event["Context"] == "macro-stdexten" && event["DialStatus"] != "ANSWER" {
  152. } else if (event["Context"] == "macro-stdexten" && event["DialStatus"] != "ANSWER" && Channel[0] != "Local") || (event["Context"] == "macro-stdexten-withoutvm" && event["DialStatus"] != "ANSWER" && Channel[0] != "Local") { // 开启语音留言:macro-stdexten 关闭语音留言:macro-stdexten-withoutvm
  153. lfshook.NewLogger().Error("Incoming Call - Missed")
  154. fmt.Println("event[] = ", event)
  155. fmt.Println("event = ", event["Event"])
  156. // startTime := StartTimeList[event["Linkedid"]].Format("2006-01-02 15:04:09")
  157. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  158. startTime := startTimeutc.Format(time.RFC3339)
  159. fmt.Println("startTime: ", startTime)
  160. fmt.Println("Linkedid = ", event["Timestamp"])
  161. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=received&state=missed&id=10005&from=12300000001&to=123456789&start_time=2024-12-04 15:09:10
  162. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=missed&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"], startTime)
  163. // if zohoUser != "" {
  164. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  165. // }
  166. fmt.Println("getURL = ", getURL)
  167. go httpclient.ZohoGet(getURL)
  168. delete(StartTimeList, event["Linkedid"])
  169. } else if (strings.HasPrefix(event["Context"], "department") || strings.HasSuffix(event["Context"], "queue")) && event["DialStatus"] != "ANSWER" && TimetimesList[event["Linkedid"]] < 2 && TimetimesList[event["Linkedid"]] > 0 {
  170. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  171. startTime := startTimeutc.Format(time.RFC3339)
  172. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=missed&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"], startTime)
  173. // if zohoUser != "" {
  174. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  175. // }
  176. fmt.Println("getURL = ", getURL)
  177. go httpclient.ZohoGet(getURL)
  178. delete(TimetimesList, event["Linkedid"])
  179. } else if (strings.HasPrefix(event["Context"], "department") || strings.HasSuffix(event["Context"], "queue")) && event["DialStatus"] != "ANSWER" && TimetimesList[event["Linkedid"]] >= 2 {
  180. n = n + 1
  181. if TimetimesList[event["Linkedid"]] == n {
  182. lfshook.NewLogger().Error("hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh")
  183. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  184. startTime := startTimeutc.Format(time.RFC3339)
  185. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=missed&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["DestCallerIDNum"], startTime)
  186. // if zohoUser != "" {
  187. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  188. // }
  189. fmt.Println("getURL = ", getURL)
  190. go httpclient.ZohoGet(getURL)
  191. delete(TimetimesList, event["Linkedid"])
  192. n = 0
  193. }
  194. } else if event["DialStatus"] == "ANSWER" {
  195. delete(TimetimesList, event["Linkedid"])
  196. }
  197. // 呼叫已连接事件
  198. } else if event["Event"] == "BridgeEnter" {
  199. Channel := strings.Split(event["Channel"], "/")
  200. fmt.Println("Channel[0] = ", Channel[0])
  201. // Outgoing Call - Answered
  202. if event["Context"] == "macro-trunkdial-failover" && event["Priority"] == "1" { // 注意这里选择 Priority:1 的,便于确认 CallerIDNum,ConnectedLineNum
  203. // 记录开始时间
  204. // TimestampList[event["Uniqueid"]] = event["Timestamp"] // error 需要把 Uniqueid 改为 Linkedid
  205. // StartTimeList[event["Uniqueid"]] = time.Now() // error 需要把 Uniqueid 改为 Linkedid
  206. lfshook.NewLogger().Info("Outgoing Call - Answered")
  207. fmt.Println("event[] = ", event)
  208. fmt.Println("event = ", event["Event"])
  209. fmt.Println("Linkedid = ", event["Timestamp"])
  210. TimestampList[event["Linkedid"]] = event["Timestamp"]
  211. StartTimeList[event["Linkedid"]] = time.Now().Add(-8 * time.Hour)
  212. LinkedidList["Linkedid"] = event["Linkedid"]
  213. CallTypeList[event["Linkedid"]] = "outgoing"
  214. // https: //www.zohoapis.com/phonebridge/v3/callnotify?type=dialed&state=answered&id=10003&from=123456789&to=12300000001
  215. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dialed&state=answered&id=%s&from=%s&to=%s", ZOHO_URL, callId, event["CallerIDNum"], event["ConnectedLineNum"])
  216. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dialed&state=answered&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["ConnectedLineNum"], event["CallerIDNum"])
  217. // if zohoUser != "" {
  218. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  219. // }
  220. fmt.Println("getURL = ", getURL)
  221. go httpclient.ZohoGet(getURL)
  222. // Incoming Call - Answered
  223. // if event["Context"] == "macro-stdexten" {
  224. } else if (event["Context"] == "macro-stdexten" || event["Context"] == "macro-stdexten-withoutvm") && Channel[0] != "Local" { // 开启语音留言:macro-stdexten 关闭语音留言:macro-stdexten-withoutvm
  225. // 记录开始时间
  226. // TimestampList[event["Uniqueid"]] = event["Timestamp"] // Uniqueid 有时通话也不合适 NG // 都改为 Linkedid
  227. // StartTimeList[event["Uniqueid"]] = time.Now() // Uniqueid 有时通话也不合适 NG // 都改为 Linkedid
  228. lfshook.NewLogger().Error("Incoming Call - Answered")
  229. fmt.Println("event[] = ", event)
  230. fmt.Println("event = ", event["Event"])
  231. fmt.Println("Linkedid = ", event["Timestamp"])
  232. TimestampList[event["Linkedid"]] = event["Timestamp"] // 呼入时设置 Uniqueid 不是 Linkedid
  233. StartTimeList[event["Linkedid"]] = time.Now().Add(-8 * time.Hour) // 呼入时设置 Uniqueid 不是 Linkedid
  234. LinkedidList["Linkedid"] = event["Linkedid"]
  235. CallTypeList[event["Linkedid"]] = "incoming"
  236. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=received&state=answered&id=10023&from=12300000001&to=123456789
  237. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=answered&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["ConnectedLineNum"])
  238. // if zohoUser != "" {
  239. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  240. // }
  241. fmt.Println("getURL = ", getURL)
  242. go httpclient.ZohoGet(getURL)
  243. } else if (strings.HasPrefix(event["Context"], "department") && event["Priority"] == "1") || strings.HasSuffix(event["Context"], "queue") {
  244. TimestampList[event["Linkedid"]] = event["Timestamp"] // 呼入时设置 Uniqueid 不是 Linkedid
  245. StartTimeList[event["Linkedid"]] = time.Now().Add(-8 * time.Hour) // 呼入时设置 Uniqueid 不是 Linkedid
  246. LinkedidList["Linkedid"] = event["Linkedid"]
  247. CallTypeList[event["Linkedid"]] = "incoming"
  248. if event["Priority"] == "1" {
  249. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=answered&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["ConnectedLineNum"], event["CallerIDNum"])
  250. // if zohoUser != "" {
  251. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  252. // }
  253. fmt.Println("getURL = ", getURL)
  254. go httpclient.ZohoGet(getURL)
  255. } else {
  256. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=answered&id=%s&from=%s&to=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["ConnectedLineNum"])
  257. // if zohoUser != "" {
  258. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  259. // }
  260. fmt.Println("getURL = ", getURL)
  261. go httpclient.ZohoGet(getURL)
  262. }
  263. delete(TimetimesList, event["Linkedid"])
  264. n = 0
  265. }
  266. // 呼叫挂断事件
  267. } else if event["Event"] == "HangupRequest" {
  268. // * ===================================================================================== */
  269. // 判断呼叫状态,为 ANSWER 时才推送,否则见以上推送 Outgoing Call - Unattended 或 Incoming Call - Missed
  270. Channel := strings.Split(event["Channel"], "/")
  271. fmt.Println("event[] = ", event)
  272. fmt.Println("Channel[0] = ", Channel[0])
  273. // lfshook.NewLogger().Errorf("aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa %+v", event["Context"])
  274. fmt.Println("ChannelHangupRequest1 = ", DialStatusList[event["Linkedid"]])
  275. fmt.Println("ChannelHangupRequest1 = ", event["DialStatus"])
  276. // if DialStatusList[event["Linkedid"]] == "ANSWER" {//暂时不使用dialend的呼叫状态
  277. lfshook.NewLogger().Errorf("ChannelHangupRequest = %+v", event["Uniqueid"])
  278. fmt.Println("event[] = ", event)
  279. fmt.Println("event = ", event["Event"])
  280. startTimeutc := StartTimeList[event["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  281. startTime := startTimeutc.Format(time.RFC3339)
  282. fmt.Println("startTime: ", startTime)
  283. // Outgoing Call - Ended
  284. if event["Context"] == "macro-trunkdial-failover" && CallTypeList[event["Linkedid"]] == "outgoing" {
  285. fmt.Println("Linkedid = ", event["Timestamp"])
  286. durationTime := getDuration(event["Linkedid"], event["Timestamp"])
  287. lfshook.NewLogger().Errorf("aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaCallTypeList %+v", CallTypeList)
  288. if durationTime != -1 {
  289. if event["Priority"] == "1" {
  290. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=dailed&state=ended&id=10030&from=123456789&to=12300000001&start_time=2024-12-04 11:32:15&duration=325
  291. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dailed&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, callId, event["CallerIDNum"], event["ConnectedLineNum"], startTime, durationTime)
  292. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dailed&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, event["Linkedid"], event["ConnectedLineNum"], event["CallerIDNum"], startTime, durationTime)
  293. // if zohoUser != "" {
  294. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  295. // }
  296. fmt.Println("getURL = ", getURL)
  297. go httpclient.ZohoGet(getURL)
  298. } else {
  299. // https://www.zohoapis.com/phonebridge/v3/callnotify?type=dailed&state=ended&id=10030&from=123456789&to=12300000001&start_time=2024-12-04 11:32:15&duration=325
  300. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dailed&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, callId, event["CallerIDNum"], event["ConnectedLineNum"], startTime, durationTime)
  301. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dailed&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["ConnectedLineNum"], startTime, durationTime)
  302. // if zohoUser != "" {
  303. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  304. // }
  305. fmt.Println("getURL = ", getURL)
  306. go httpclient.ZohoGet(getURL)
  307. }
  308. }
  309. // 删除记录时间
  310. delete(StartTimeList, event["Linkedid"])
  311. delete(CallTypeList, event["Linkedid"])
  312. // Incoming Call - Ended
  313. // // if event["Context"] == "macro-stdexten" { // Context:DialPlan1
  314. // } else if Channel[0] != "Local" && durationTime != -1 { // 开启语音留言:macro-stdexten 关闭语音留言:macro-stdexten-withoutvm
  315. } else if Channel[0] != "Local" && CallTypeList[event["Linkedid"]] == "incoming" {
  316. // if event["Context"] != "macro-trunkdial-failover" {
  317. fmt.Println("Linkedid = ", event["Timestamp"])
  318. durationTime := getDuration(event["Linkedid"], event["Timestamp"])
  319. if durationTime != -1 {
  320. if event["Priority"] == "1" {
  321. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, event["Linkedid"], event["ConnectedLineNum"], event["CallerIDNum"], startTime, durationTime)
  322. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, callId, event["ConnectedLineNum"], event["CallerIDName"], startTime, durationTime)
  323. // if zohoUser != "" {
  324. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  325. // }
  326. fmt.Println("getURL = ", getURL)
  327. go httpclient.ZohoGet(getURL)
  328. } else {
  329. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], event["ConnectedLineNum"], startTime, durationTime)
  330. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, callId, event["ConnectedLineNum"], event["CallerIDName"], startTime, durationTime)
  331. // if zohoUser != "" {
  332. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  333. // }
  334. fmt.Println("getURL = ", getURL)
  335. go httpclient.ZohoGet(getURL)
  336. }
  337. }
  338. delete(StartTimeList, event["Linkedid"])
  339. delete(CallTypeList, event["Linkedid"])
  340. // 还需优化判断,开启语音留言时,主叫挂断才是 macro-stdexten , 被叫挂断是 DialPlan1
  341. // 关闭语音留言时,主叫挂断才是 macro-stdexten-withoutvm , 被叫挂断是 DialPlan1
  342. // 如果 Outgoing Call 只会是 macro-trunkdial-failover 的话,那么和以下判断换一下,else 不判断,都为 Incoming Call 处理
  343. }
  344. // }
  345. } else if event["Event"] == "SoftHangupRequest" {
  346. if event["Exten"] == "s-CHANUNAVAIL" {
  347. startTimebj := time.Now().Add(-8 * time.Hour)
  348. startTimeutc := startTimebj.In(time.UTC) // 存储从string 改为 time.Time
  349. startTime := startTimeutc.Format(time.RFC3339)
  350. ConnectedLineNum := strings.Split(strings.Split(event["ConnectedLineNum"], "<")[1], ">")[0]
  351. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=missed&id=%s&from=%s&to=%s&start_time=%s", ZOHO_URL, event["Linkedid"], event["CallerIDNum"], ConnectedLineNum, startTime)
  352. // if zohoUser != "" {
  353. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  354. // }
  355. fmt.Println("getURL = ", getURL)
  356. go httpclient.ZohoGet(getURL)
  357. }
  358. } else if event["Event"] == "AttendedTransfer" { //热转接
  359. if event["Result"] == "Success" {
  360. durationTime := getDuration(event["SecondTransfererLinkedid"], event["Timestamp"])
  361. startTimeutc := StartTimeList[event["SecondTransfererLinkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  362. startTime := startTimeutc.Format(time.RFC3339)
  363. fmt.Println("startTime: ", startTime)
  364. getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, event["SecondTransfererLinkedid"], event["TransfereeCallerIDNum"], event["TransfereeConnectedLineNum"], startTime, durationTime)
  365. // if zohoUser != "" {
  366. // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  367. // }
  368. fmt.Println("getURL = ", getURL)
  369. go httpclient.ZohoGet(getURL)
  370. }
  371. }
  372. // else if event["Event"] == "Cdr" {
  373. // if event["Disposition"] == "ANSWERED" && event["CallType"] == "incoming" && strings.HasPrefix(event["DestinationContext"], "department") {
  374. // durationTime := getDuration(LinkedidList["Linkedid"], event["Timestamp"])
  375. // startTimeutc := StartTimeList[LinkedidList["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  376. // startTime := startTimeutc.Format(time.RFC3339)
  377. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, event["Linkedid"], event["Source"], event["Destination"], startTime, durationTime)
  378. // // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, callId, event["ConnectedLineNum"], event["CallerIDName"], startTime, durationTime)
  379. // // if zohoUser != "" {
  380. // // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  381. // // }
  382. // fmt.Println("getURL = ", getURL)
  383. // go httpclient.ZohoGet(getURL)
  384. // delete(LinkedidList, "Linkedid")
  385. // }
  386. // }
  387. // else if event["Event"] == "Cdr" {
  388. // if event["Disposition"] == "ANSWERED" {
  389. // durationTime := getDuration(LinkedidList["Linkedid"], event["Timestamp"])
  390. // startTimeutc := StartTimeList[LinkedidList["Linkedid"]].In(time.UTC) // 存储从string 改为 time.Time
  391. // startTime := startTimeutc.Format(time.RFC3339)
  392. // CallSrcNum := strings.Split(strings.Split(event["CallSrcNum"], "<")[1], ">")[0]
  393. // if event["CallType"] == "outgoing" {
  394. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=dailed&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, LinkedidList["Linkedid"], CallSrcNum, event["CallDestNum"], startTime, durationTime)
  395. // // if zohoUser != "" {
  396. // // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  397. // // }
  398. // fmt.Println("getURL = ", getURL)
  399. // go httpclient.ZohoGet(getURL)
  400. // delete(LinkedidList, "Linkedid")
  401. // } else if event["CallType"] == "incoming" {
  402. // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, LinkedidList["Linkedid"], CallSrcNum, event["CallDestNum"], startTime, durationTime)
  403. // // getURL := fmt.Sprintf("%s/phonebridge/v3/callnotify?type=received&state=ended&id=%s&from=%s&to=%s&start_time=%s&duration=%d", ZOHO_URL, callId, event["ConnectedLineNum"], event["CallerIDName"], startTime, durationTime)
  404. // // if zohoUser != "" {
  405. // // getURL = fmt.Sprintf("%s&zohouser=%s", getURL, zohoUser)
  406. // // }
  407. // fmt.Println("getURL = ", getURL)
  408. // go httpclient.ZohoGet(getURL)
  409. // delete(LinkedidList, "Linkedid")
  410. // }
  411. // }
  412. // }
  413. // fmt.Println("getURL = ", getURL)
  414. // 测试验证下上面有没有删除,以防TimestampList越来越大
  415. // for k, v := range TimestampList {
  416. // fmt.Printf("===Linkedid:%s Timestamp:%s===\n", k, v)
  417. // }
  418. }
  419. // 使用事件中event["Timestamp"]的值计算时间间隔
  420. // func getDuration(uniqueid string, timeStamp string) int {
  421. func getDuration(linkedid string, timeStamp string) int { // 都改为 Linkedid
  422. fmt.Println("startTimeStamp Str: ", TimestampList[linkedid])
  423. if TimestampList[linkedid] == "" || timeStamp == "" {
  424. fmt.Printf("linkedid 或 timeStamp 为空\n")
  425. return -1
  426. }
  427. startTimeStamp, err := strconv.ParseFloat(TimestampList[linkedid], 64)
  428. if err != nil {
  429. fmt.Printf("startTimeStamp转换出错: %v\n", err)
  430. return -1
  431. }
  432. fmt.Printf("startTimeStamp=%f\n", startTimeStamp)
  433. endTimeStamp, err := strconv.ParseFloat(timeStamp, 64)
  434. if err != nil {
  435. fmt.Printf("endTimeStamp转换出错: %v\n", err)
  436. return -1
  437. }
  438. fmt.Printf("endTimeStamp=%f\n", endTimeStamp)
  439. durationTime := time.Duration(endTimeStamp-startTimeStamp) * time.Second
  440. // fmt.Println("durationTime=", durationTime) // durationTime= 35s
  441. // fmt.Printf("durationTime=%d\n", durationTime) // durationTime=35000000000
  442. // fmt.Printf("durationTime=%d\n", durationTime.Seconds()) // durationTime=%!d(float64=35)
  443. // fmt.Printf("durationTime=%f\n", durationTime.Seconds()) // durationTime=35.000000
  444. fmt.Printf("durationTime=%d\n", int(durationTime.Seconds())) // durationTime=35
  445. // durationTime001 := time.Duration(endTimeStamp - startTimeStamp)
  446. // fmt.Println("durationTime001=", durationTime001) // durationTime001= 35ns
  447. // durationTime003 := time.Duration(endTimeStamp - startTimeStamp).Seconds()
  448. // fmt.Println("durationTime003=", durationTime003) // durationTime003= 3.5e-08
  449. // 删除记录时间
  450. delete(TimestampList, linkedid)
  451. // return durationTime
  452. return int(durationTime.Seconds())
  453. }
  454. // @tags PBX-zoho
  455. // @Summary 刷新token
  456. // @Description 刷新token
  457. // @Security ZohoToken
  458. // @Accept json
  459. // @Produce json
  460. // @Router /api/zoho/refresh-token [post]
  461. func RefreshToken() {
  462. fmt.Printf("RefreshToken ............\n")
  463. // 获取配置文件信息
  464. // confPath := "/etc/asterisk/vtiger_api.conf"
  465. confPath := "/etc/asterisk/crm_api.conf"
  466. cfg, err := ini.Load(confPath)
  467. if err != nil {
  468. lfshook.NewLogger().Error(err)
  469. return
  470. }
  471. ZohoAuthUrl := cfg.Section("general").Key("zohoAuthUrl").String()
  472. ZohoRefreshToken := cfg.Section("general").Key("zohoRefreshToken").String()
  473. ZohoClientId := cfg.Section("general").Key("zohoClientId").String()
  474. ZohoClientSecret := cfg.Section("general").Key("zohoClientSecret").String()
  475. if ZohoAuthUrl == "" || ZohoRefreshToken == "" || ZohoClientId == "" || ZohoClientSecret == "" {
  476. lfshook.NewLogger().Error("/etc/asterisk/crm_api.conf not set zohoAuthUrl or zohoRefreshToken or zohoClientId or zohoClientSecret")
  477. return
  478. }
  479. // 创建请求
  480. // https://accounts.zoho.com/oauth/v2/token?refresh_token=1004.86c8c0e3db7bfe9133598825bef28eb9.17a82a3bf3e675c504f478c1b0b5c456
  481. // &client_id=1004.LWJCJZD5O9DB6SZLL5YJEWHT7LH0BV&client_secret=fc3aef43dc58af8a49d3ed597710924200b03f74d0&grant_type=refresh_token
  482. getURL := fmt.Sprintf("%s/oauth/v2/token?refresh_token=%s&client_id=%s&client_secret=%s&grant_type=refresh_token", ZohoAuthUrl, ZohoRefreshToken, ZohoClientId, ZohoClientSecret)
  483. fmt.Printf("getURL = %s\n", getURL)
  484. // data := httpRequest(ctx, "POST", getURL)
  485. // /* =====================================================================================
  486. req, err := http.NewRequest("POST", getURL, nil)
  487. if err != nil {
  488. fmt.Println("创建请求时发生错误:", err)
  489. return
  490. }
  491. // 创建HTTP客户端
  492. client := &http.Client{}
  493. // req.Header.Set("Authorization", "Bearer "+accessToken) // 刷新token时不需要
  494. // 发送请求
  495. resp, err := client.Do(req)
  496. if err != nil {
  497. fmt.Println("发送请求时发生错误:", err)
  498. return
  499. }
  500. defer resp.Body.Close()
  501. // 读取请求后的响应
  502. data, err := ioutil.ReadAll(resp.Body)
  503. if err != nil {
  504. // 读取数据错误
  505. lfshook.NewLogger().Warn("ioutil ReadAll failed :", err.Error())
  506. // api.Error(ctx, http.StatusInternalServerError, err.Error())
  507. return
  508. }
  509. lfshook.NewLogger().Infof("data %+v", string(data))
  510. // * ===================================================================================== */
  511. refreshTokenData := RefreshTokenResp{}
  512. err = json.Unmarshal([]byte(data), &refreshTokenData)
  513. if err != nil {
  514. // 转换数据错误
  515. lfshook.NewLogger().Warn("json unmarshal failed :", err.Error())
  516. // api.Error(ctx, http.StatusInternalServerError, err.Error())
  517. return
  518. }
  519. // 将获取的 access_token 写入文件 crm_api.conf
  520. cfg.Section("general").Key("zohoAccessToken").SetValue(refreshTokenData.AccessToken)
  521. err = cfg.SaveTo(confPath)
  522. if err != nil {
  523. lfshook.NewLogger().Error(err)
  524. // api.Error(ctx, http.StatusInternalServerError, err.Error())
  525. return
  526. }
  527. // 打印请求后的响应
  528. fmt.Printf("data = %+v\n", string(data))
  529. // api.Success(ctx, string(data))
  530. // api.Success(ctx, refreshTokenData)
  531. // return
  532. }
  533. // 每隔55分钟刷新token
  534. func RefreshTokenTicker() {
  535. fmt.Printf("RefreshTokenTicker ............\n")
  536. ticker := time.NewTicker(55 * time.Minute)
  537. defer ticker.Stop()
  538. done := make(chan bool)
  539. // go func() { // 注释掉OK
  540. for {
  541. select {
  542. case <-done:
  543. return
  544. case t := <-ticker.C:
  545. fmt.Println("Tick at", t)
  546. RefreshToken()
  547. }
  548. }
  549. // }()
  550. }